Top-Notch User Acquisition: 5 Common Mistakes to Avoid

Viola Zannarini
January 11, 2024
Top-Notch User Acquisition: 5 Common Mistakes to Avoid

Ever felt the disappointment of a user acquisition campaign that promised wonders but left you with lackluster results?

Launching a successful user acquisition campaign is both an art and a science, one misstep and the whole performance is at risk.

While the promise of expanding your user base is alluring, many marketers find themselves ensnared in common pitfalls that can hinder the effectiveness of their efforts.

In this article, we're dissecting the anatomy of user acquisition campaigns and shedding light on five mistakes that could be undermining your efforts and provide practical insights to steer clear of them.

Whether you're a seasoned marketer or just dipping your toes into the digital marketing waters, understanding and avoiding these common mistakes can make all the difference.

Not Diversifying User Acquisition Channels

The key to unlocking success extends beyond crafting a compelling user acquisition strategy. 

It hinges on strategically diversifying the channels through which your message resonates.

Relying solely on a single avenue, be it through Demand-Side Platforms (DSP) or influencer collaborations, is like putting all your eggs in one basket. 

The contemporary marketer understands the indispensability of a multi-faceted approach, recognizing that each channel possesses its own unique characteristics when it comes to technology, costs, reach, and targeting options. By tapping into diverse channels, a brand not only amplifies its reach but also hedges against the uncertainties of the market.

Harnessing these distinctive qualities allows a brand to optimize its marketing strategy and cater to specific audience segments efficiently.

To be as efficient and effective as possible, it's important to find the right mix of channels and campaigns for user acquisition and business development. 

One common tactic is using paid ads, which is a great way to get new users. 

Platforms like Facebook Ads, Google UAC, and DSPs services are some examples of channels you can use. Start by focusing on getting as many downloads as possible and encouraging users to take further actions after installing. 

Another important step is improving organic user acquisition and optimizing your app's visibility in the App Store. This can help you attract valuable users without the costs of paid campaigns. 

Additionally, besides paid advertising on social media, using the social networks organically can also drive traffic and installs for your app. If you want to take it a step further, consider influencer marketing. 

Collaborating with influencers whose followers align with your target market can help you reach new users who trust their recommendations.

Employing the Same Metrics when Evaluating User Acquisition Channels

Using the same set of criteria to evaluate different channels is impractical and counterproductive. 

As explained before, each channel has different characteristics, and It's important to understand the unique qualities of each of them in order to be successful. 

Each channel has its own complexities and audience behaviors, so evaluating performance should go beyond a standard set of metrics. 

It's crucial to customize your approach by considering the specific characteristics of each channel and selecting metrics that match their unique qualities. 

While click-through rate (CTR) may be important for one channel, engagement metrics might matter more for another. 

By analyzing a variety of metrics that are tailored to each user acquisition channel, marketers can gain valuable insights and optimize their strategies for maximum impact.

Having a Short-Term Approach in your User Acquisition Campaign

The significance of thinking Long Term cannot be overstated. 

While it's crucial to define Key Performance Indicators (KPIs) for a successful UA strategy, only focusing on metrics like installs is short-sighted. 

In today's competitive market, true success goes beyond just getting new customers, it's about keeping them for the long run. 

The key to maximizing ROI is to retain customers, keeping them engaged and satisfied, and turn them into loyal advocates for your brand. 

Not only does this make economic sense, as it's cheaper than acquiring new customers, but loyal customers also make repeat purchases, refer others, and provide positive reviews. 

By prioritizing long-term customer retention, businesses can increase their ROI in customer acquisition and improve customer lifetime value, ensuring ongoing success.

Making Too Short Tests when Optimizing your User Acquisition Campaign

Implementing comprehensive and long tests allows user acquisition partners the necessary time to fine-tune and optimize strategies effectively.

If you rush through testing, you might make premature conclusions and miss important details about how users behave, how the platform works, and how the campaign is performing.

Extended testing not only provides a more accurate reflection of campaign performance but also offers user acquisition partners the opportunity to focus on the details, finding out insights that contribute to long-term success.

It also lets them identify and fix any problem that might come up, so they can keep improving their approach.

In order to optimize effectively, a lot more data is required, which can be obtained only with longer tests. For example, while installs are optimizable in the short run, other events, like in-app purchases, may take longer to happen, lengthening the running time of the test.

With enough testing and optimization, user acquisition campaigns can adapt to new trends and use data to their advantage. 

The result is a strategy that can succeed in both the short and long term.

Not Giving your User Acquisition Partners All the Information they Need to Optimize your Campaign

Providing your user acquisition partners with all the necessary information is key to your success. 

It's not just about giving them control, but about giving them a detailed roadmap to navigate the digital world. 

The first step is clearly defining your goals and your target audience before the start of the campaign. This helps the user acquisition partners understand what they need to focus on and what questions to answer. 

By doing this, you can make sure that every element tested will provide valuable insights

Choosing the right elements to test is also important. 

Whether it's the wording of a call-to-action, the layout of a website, or the subject line of an email, you want to make sure that they have a noticeable impact on customer acquisition. 

As the test progresses, it comes the need to scale up and test on a large enough scale to get reliable results. This will give a better understanding of how the user base interacts with different elements.

If the goal of your campaign is ROI optimization, this can be achieved only if the partners are able to look into ROI-related data. This means sharing with them IAPs info and, if employed, access to platforms that can analyze and predict ROI metrics.

Timing is often overlooked but it's actually quite important. Things like the day of the week, time of day, and season can have a big impact on the results of a test. So it's crucial to schedule things strategically and take these timing factors into account to get accurate and useful insights. 

This whole approach, including setting goals, picking the right elements, and scaling things up, not only helps UA partners but also sets the foundation for a successful user acquisition campaign.

Avoid these Common Mistakes when Setting up your User Acquisition Campaign

Setting up a user acquisition campaign demands a meticulous and strategic mindset, where success hinges on avoiding common pitfalls and adopting a broader view, while still highlighting the details.

Launching a campaign is like orchestrating a performance, with each aspect interconnected and crucial for overall success. 

A careful approach is the key to a successful user acquisition campaign, where every action has an immediate impact and sets you up for long-term success.

Keeping away from these five common mistakes will ensure that your user acquisition campaign is optimized and brings maximum ROI.